Critical Alarm Notifications for Data Centers
Power, cooling, and BMS faults cause most data center outages. SeQent routes facility alarms from BMS, DCIM, and EPMS to the right on-call engineer in seconds, with full audit-trail logging.
Trusted by Industry Leaders
Most Outages Don't Start In The Rack. They Start In The Facility.
Power and cooling are the dominant failure modes in modern data centers. The first few minutes after an alarm fires decide whether you keep the SLA or report an incident.
Power and cooling together account for 64 to 73% of data center outages, according to Uptime Institute longitudinal data. Power is the leading individual cause. The facility layer is where availability is actually decided, long before the workload sees it.
54% of operators say their most recent significant outage cost more than $100,000, and one in five say their most recent outage exceeded $1 million. For 41 percent of mid-size and large enterprises, downtime now runs between $1 million and $5 million per hour.
Uptime Institute attributes human error to 66 to 80% of all outages, and 58 percent of those involve staff failing to follow established procedures. That is most often a symptom of the right alarm not reaching the right person fast enough, with the right context to act.
Built For Data Center Facility Infrastructure, Not Just IT
Connect SeQent to your BMS, DCIM, and EPMS. Route alarms by site, system, and severity. Document every response for SLA review and post-incident analysis.
Power, Cooling, And Environmental Alarms With Full Context
UPS faults, generator failures, switchgear events, CRAC and CRAH excursions, leak detection, and environmental drift all fire alarms with site, system, location, and current state attached. Facility engineers know exactly what’s wrong, in which hall, and how critical it is, without opening the BMS HMI.
- UPS, generator, switchgear, PDU, and busway alarms
- CRAC, CRAH, chiller plant, and cooling tower faults
- Leak detection, fire suppression, and gas system events
- Environmental alarms (temperature, humidity, differential pressure)
- Severity-based escalation tuned to facility criticality
- Configurable suppression to reduce nuisance alarms during maintenance windows
One Platform Across Every Site And Every On-Call Rotation
Operators running multiple data centers need alarms routed by site, system, and the on-call schedule in effect right now. SeQent gets the alarm to the right responder on the right device, automatically escalating through facility ops, supervisor, and management tiers when no one acknowledges.
- Multi-site, multi-hall, multi-tenant routing rules
- Shift and on-call rotation schedules with automatic handoff
- Two-way radios, mobile, SMS, voice call, and email delivery
- Tiered escalation across facility ops, supervisor, and critical infrastructure leadership
- Acknowledgment tracking with re-fire if no response within the configured window
- Suppression for planned maintenance and bypass windows
Native BMS, DCIM, And EPMS Integration With A Defensible Event Record
Connect SeQent to your existing facility infrastructure systems with no rip-and-replace. Every alarm is logged from trigger through escalation to acknowledgment and resolution, giving facility ops, NOC, and customer-success teams the documented evidence required for SLA reporting, customer audits, and post-incident review.
- BMS, DCIM, and EPMS integration via OPC UA, OPC DA, OPC HDA, and Modbus TCP
- BACnet through OPC gateway and SNMP for facility infrastructure devices
- Rockwell FactoryTalk, PlantPAx, RSView (certified Technology Partner)
- AVEVA System Platform, InTouch, PI System
- Velotic Proficy CIMPLICITY and iFIX (formerly GE Vernova)
- Full audit trail of every alarm, escalation, and acknowledgment for SLA and incident review
Works With The Facility Systems You Already Run
Native integration with the BMS, DCIM, and industrial controls platforms common across data center facilities.
Data Center Alarm Notification FAQ
Data center alarm notification software monitors BMS, DCIM, EPMS, and facility infrastructure systems for alarm conditions, then routes alerts to on-call facility engineers, NOC operators, and critical infrastructure teams. It enforces escalation rules so power, cooling, leak detection, and environmental events reach the right responder in seconds, with site, system, and severity context attached and a full audit trail of how every event was acknowledged and resolved.
Every alarm is captured from trigger through escalation, acknowledgment, and resolution, with timestamps, responders, devices, and actions logged. This produces a complete event record for SLA reporting, customer audits, post-incident reviews, and operational improvement programs. Operators continue to manage their own SLA frameworks and customer reporting; SeQent provides the underlying alarm event records those programs depend on.
Yes. SeQent is built for operators running multiple facilities with 24/7 on-call rotations. Alarms route by site, system, and severity to the right responder on the right device, with automatic escalation through facility ops, supervisor, and management tiers if the primary on-call does not acknowledge within a configurable window. Every step is logged for SLA review and post-incident analysis.
SeQent connects to BMS, DCIM, and EPMS platforms via OPC UA, OPC DA, OPC HDA, Modbus TCP, BACnet (through OPC gateway), and SNMP. It also integrates natively with industrial controls platforms including Rockwell Automation, AVEVA, and Velotic Proficy. SeQent reads alarm conditions from your existing facility systems and does not require replacing or reconfiguring them.
Power and cooling together cause 64 to 73 percent of data center outages, according to Uptime Institute longitudinal data. Power is the leading individual cause, and cooling failures account for roughly 19 percent of impactful outages. Human error contributes to 66 to 80 percent of all outages, and 58 percent of those involve staff failing to follow established procedures, which is often a function of alarms not reaching the right person fast enough.
