Full-Lifecycle Alarm Management Software

SeQent is industrial alarm notification software that delivers critical alarms and alerts instantly to the right people, every time, on any device. Manage the entire lifecycle of alarms in real-time with automatic escalation, acknowledgement tracking, and complete audit trails.

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Alarm Management

Complete Alarm Lifecycle Management

From initiation through resolution - every alarm is routed, acknowledged, escalated, and resolved in a controlled, trackable workflow.

Real-Time Delivery

Alarms delivered in under 2 seconds to any device. Multi-source monitoring from HMI, SCADA, MES, historians, and PLC systems ensures nothing is missed.

Automatic Escalation

Pre-defined escalation hierarchies ensure unacknowledged alarms automatically route to backup personnel with configurable repeat counts and delays.

Two-Way Acknowledgment

Responders acknowledge alarms directly from their device. Every acknowledgment is logged with timestamps, responder identity, and resolution status.

How It Works

How Does SeQent Manage the Full Alarm Lifecycle?

SeQent ensures critical alerts are routed, acknowledged, escalated, and resolved in a controlled, trackable workflow that drives faster and more reliable response.

Rules-Based Alarm Routing

Configure alarm routing based on severity, source, time of day, shift schedule, and responder role. SeQent automatically determines who should receive each alarm and how it should be delivered.

Priority-based routing with severity classification
Schedule-aware delivery based on shift assignments
Role-based targeting for maintenance, ops, and safety teams
Multi-channel delivery per alarm rule

Multi-Level Escalation Workflows

Define escalation paths with multiple levels, configurable timeouts, and automatic re-routing. If the primary responder doesn’t acknowledge, the alarm escalates automatically.

Configurable timeout intervals per escalation level
Unlimited escalation tiers with backup responders
Repeat count configuration for persistent alarms
Message delay settings to prevent alarm flooding

Complete Audit Trail & Transaction Logging

Every alarm event is logged from initiation through resolution with detailed timestamps, responder actions, and delivery confirmations. Full visibility for compliance and continuous improvement.

Timestamped record of every alarm lifecycle event
Delivery confirmation across all channels
Email summaries and scheduled performance reports
Export-ready data for regulatory compliance

Additional Capabilities

Built for Industrial Operations

Alarm Throttling

Reduce noise with configurable throttling and prioritization rules

Scheduling

Align alerts with shift schedules and on-call rotations automatically

Distribution Lists

Group responders by team, role, or site for targeted delivery

Redundancy

Reliable delivery with built-in failover for mission-critical environments

Web Client

Monitor alarms and manage configurations from any browser

Access Control

Role-based permissions and licensing for governance and compliance

Email Summaries

Scheduled reports and digests for management visibility

Import/Export

Bulk configuration management for multi-site deployments

Every Alarm. Tracked, Escalated, Resolved.

See how SeQent's alarm management can reduce response times, eliminate missed alarms, and give your team complete visibility from signal to resolution.

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