Water Treatment Alarm Notification Across Every Site
SeQent routes alarms from treatment plants, pump stations, lift stations, and reservoirs to on-call operators in seconds, with full audit-trail logging of every water-quality, overflow, and equipment event.
Trusted by Industry Leaders
Water Utilities Operate Dozens Of Sites
Distributed infrastructure, narrow water quality limits, and overflow risk mean alarm notification has to reach on-call operators wherever they are, and the response has to be defensible afterward.
Sanitary sewer overflows, chlorine excursions, and effluent permit breaches don’t just disrupt operations. They trigger mandatory reporting, public notification, and Clean Water Act penalties that can reach $16,000 per violation per day. Recent EPA actions have penalized utilities $278,000 and more for sewer overflow events alone.
Pump stations, lift stations, reservoirs, and remote tanks run unmanned 24/7. When a wet well rises, a pump faults, or a chlorine residual drifts, the alarm has to find the operator on duty, wherever they are, with enough context to decide whether to drive out or clear it remotely.
Regulators, consent decree monitors, and rate-payer boards all want the same answers. What alarmed, who was notified, when did they acknowledge it, what action did they take. Phone logs and operator memory don’t survive an audit.
Built For Water Utilities With Distributed Infrastructure
Connect SeQent to your existing SCADA and RTUs. Route alarms by site, severity, and on-call schedule. Document every response.
One Platform For Every Site
Pump stations, lift stations, treatment trains, reservoirs, and remote tanks all feed into one notification platform. SeQent routes each alarm by site, severity, and the on-call rotation that’s actually in effect, with location and current state attached so operators know whether they’re driving out or clearing remotely.
- Treatment plants, pump stations, lift stations, reservoirs, and remote sensors
- Shift and on-call rotation routing with calendar-based schedules
- Two-way radios, mobile, SMS, voice call, and email delivery
- Site location, current state, and trend context attached to every alarm
- Automatic escalation if the on-call operator does not acknowledge
Water Quality Alarms With The Context To Act On Them
Chlorine residual, pH, turbidity, conductivity, and disinfection setpoint breaches all fire alarms before they become reportable events. SeQent attaches site, parameter, current value, limit, and trend so the operator can decide what to do without opening the HMI.
- Chlorine residual, pH, turbidity, and conductivity excursions
- Effluent and discharge parameter alarms
- Chemical feed and dosing fault detection
- Configurable suppression and rationalization to reduce nuisance alarms
- Trend context attached to alerts for fast operator triage
Native SCADA Integration
SeQent connects to your existing tool monitoring, fab MES, and facility BMS, with no rip-and-replace. Every alarm is logged from trigger through escalation to acknowledgment and resolution, giving equipment engineering, process, and continuous improvement teams the data they need for root-cause review.
- Rockwell FactoryTalk, PlantPAx, RSView (certified Technology Partner)
- AVEVA System Platform, InTouch, PI System
- Velotic Proficy CIMPLICITY and iFIX (formerly GE Vernova)
- Aptean Activplant MES for shop-floor execution
- BMS, environmental monitoring, and tool subsystems via OPC UA, DA, HDA, Modbus, and Ethernet/IP
- Full audit trail of every alarm, escalation, and acknowledgment for RCA review
Works With Your Utility SCADA Stack
Native integrations across the systems water and wastewater utilities already run, plus standard protocols for remote-site RTUs.
Common Water And Wastewater Alarming Questions
Water treatment alarm notification software monitors SCADA systems, RTUs, and instrumentation across treatment plants, pump stations, lift stations, and reservoirs, then routes alarm events to on-call operators on the devices they actually use. It enforces escalation rules so unattended remote-site faults, water quality excursions, and overflow risks reach the right responder in seconds, with full audit-trail logging of how each event was acknowledged and resolved.
SeQent integrates with Rockwell Automation (FactoryTalk, RSView, PlantPAx), AVEVA (System Platform, InTouch, PI), Velotic Proficy (CIMPLICITY, iFIX, formerly GE Vernova), and other water utility SCADA platforms. For RTUs at pump stations and lift stations, SeQent connects through OPC UA, OPC DA, OPC HDA, Modbus, and Ethernet/IP. This covers the typical water and wastewater SCADA stack across plants, distribution, and collection systems.
SeQent produces a complete electronic record of every alarm event, including the parameter that breached, who was notified, what device they received it on, when they acknowledged it, and how the event was resolved. These records support the documented-evidence expectations of EPA reporting and consent-decree obligations. Utilities continue to manage their own permit compliance, monitoring programs, and reporting workflows; SeQent provides the underlying event records those programs depend on.
Yes. SeQent is built for utilities with distributed infrastructure, where hundreds of unmanned remote sites need to reach operators on call across a service area. Alarms route by site, severity, and on-call schedule to two-way radios, mobile devices, SMS, voice calls, and email. Operators see which site is alarming, what’s wrong, and what to do, without driving out for a routine fault that could be cleared remotely.
Lift station wet wells, pump faults, and rising-main pressure events fire alarms long before an overflow reaches the environment. SeQent routes those alarms to on-call operators within seconds, with severity, location, and current state attached, and escalates automatically if the primary responder does not acknowledge. Faster acknowledgment means more time to intervene before a sanitary sewer overflow becomes a reportable event.
