20 Years of Andon and Alarm Management Across a Global Automotive Plant Network
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Since 2004, a global automotive manufacturer has run its plant floor communication on SeQent — across 58 sites in 4 countries and 1,835 product licenses. What started as a single alarm dispatch deployment has grown into the backbone of how this manufacturer manages faults, KPIs, and employee communication on the plant floor.
SeQent’s FirstPAGE Alarm Manager and Marquee Manager now handle nearly every assembly line fault, alert, and production report across the company’s global Factory Information System. When the manufacturer retired its legacy in-house alarm protocol (ANS), SeQent built a custom gateway that let existing applications keep running with only a hostname change — no disruptive rebuild required. The same approach let the company retire its legacy Andon hardware in favor of SeQent’s Marquee Manager and VideoSERVER, now driving full-matrix and LCD displays with audio alerts across plant floors worldwide.
Twenty years in, the relationship has scaled from text pagers to smartphones and two-way radios, with a dedicated deployment team supporting day-to-day operations across every region.
Download the full case study to see:
- How a legacy ANS protocol was retired without disrupting in-house applications
- The shift from custom Andon hardware to SeQent’s Marquee Manager and VideoSERVER
- How one global FIS architecture supports 58 sites across 4 countries
