Dairy Manufacturer Cuts Downtime with Plant Floor Communication Software
Unlock access to this premium case study by filling out the form below.
Valley Queen, a 500,000-lb/day cheese producer in Milbank, SD, eliminated manual alarm handoffs between their Rockwell Automation FactoryTalk® View SE HMI and Motorola MOTOTRBO™ radios. Before SeQent, operators had to spot an alarm on the HMI screen and manually radio maintenance — a process that led to unresolved alarms and unplanned downtime.
With SeQent’s FirstPAGE and FirstPAGE Alarm Manager, alarms now route automatically to radios, email, and text — reaching the right technician in seconds instead of minutes. When a cheese vat agitator failed, technicians were on-site resetting the drive within one minute, with no compromise to product quality. When a main boiler tripped with no one in the room, the team reached it within minutes, avoiding a costly shutdown.
The result: faster alarm response, fewer unplanned outages, and a fully redundant architecture that’s scaled through a major HMI upgrade without downtime.
Download the full case study to see:
- How SeQent bridged FactoryTalk® View SE HMI and MOTOTRBO™ radios
- The architecture behind Valley Queen’s redundant, fault-tolerant setup
- Direct quotes from Valley Queen’s Automation Lead Technician on real incident response
